Returns Policy

Dreptul de retur RO: Conform OUG 34/2014 cumparatorii online au dreptur de retur, fara a invoca un motiv, in termen de 14 zile de la primirea produsului.

For our customers EU and NON-EU:

If there is a problem with the ordering process or the items your received or with the pack then please contact me in order to figure out preciselly what is the issue.

Returns can be operated under the following circumstances:

1. assuming I made a mistake (as there are antique items, there may be a hidden deffect, or something I missed) then I would need your detailed description of the issue and possible photos to get proof of this. After this I accept to send a full refund and shipping costs after I receive my pack back from you exactly as it was sent (packed very well to prevent damage).

2. assuming you do not intend to keep the item anymore, the refund maybe will be made for the order, but not for shipping costs back to me. Refund will be made after I receive the pack,  well packed with no damage to items.

Thanks for understanding, place order carefully!

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©2020 "Casa Cu Discuri" casacudiscuri.ro / shop.essentiamundi.com. All rights reserved Stefan C. Some images are for exemplification only, their copyright belongs to the respective owners.
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©2020 "Casa Cu Discuri" casacudiscuri.ro / shop.essentiamundi.com. All rights reserved Stefan C. Some images are for exemplification only, their copyright belongs to the respective owners.
Webshop powered by WebDesignDinSibiu.

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